HCHEALTH CONNECT CENTRE
Elegant private medical practice lounge with walnut panelling

Health Connect Professional

Build a stronger local practice.

Improve how patients discover your practice, understand local demand, access professional tools, and plan what comes next.

Join Health Connect Professional Explore Membership$79 CAD / month

What the membership covers.

Items marked Planned are in development and are not part of what a practice receives on joining today. Only items marked Included are available now.

Get found

Be visible to patients searching for care near your practice.

Directory profile

Included

A structured public profile covering services, hours, languages, accessibility and how to reach you. It appears in local search results on this site.

Landing and booking pages

Planned

Dedicated pages for a single service or location, with a booking step on the page itself.

Website chat widget

Planned

A chat box on your own website so a visitor can ask a question without picking up the phone.

Capture every inquiry

No patient enquiry goes unanswered, whichever way it arrives.

Unified inbox

Planned

One place for text message, email, web chat, social messages and WhatsApp, so nothing sits unread in a channel nobody checks.

Missed-call text-back

Planned

Patients who call when you are with someone else get a text back within seconds asking how you can help.

Online booking with two-way calendar sync

Planned

Patients book into real openings, and the booking appears in your existing calendar without re-entry.

Intake forms and surveys

Planned

Collect the details you need before the visit, so reception time goes to the patient rather than to paperwork.

After-hours booking assistant

Planned

Answers common questions and offers appointment times when the practice is closed, then hands the conversation to your team in the morning.

Convert

Turn enquiries into booked appointments that are actually attended.

Patient pipeline board

Planned

See every enquiry and the stage it has reached, from first contact to booked visit.

Automated reminders and no-show recovery

Planned

Appointment reminders go out on their own, and patients who miss a visit are invited to rebook.

Email and text message campaigns

Planned

Send a clear message to a chosen group of patients, such as a new service or a change of hours.

Automation workflows

Planned

Set what should happen after an enquiry, a booking or a missed visit, and let it run without staff attention.

Payments and recurring billing

Planned

Take payment for uninsured services, deposits or ongoing programmes.

Retain and grow

Protect your reputation and bring existing patients back.

Automated review requests

Planned

Ask patients for a review after a completed visit, at a time you choose.

Review monitoring and replies

Planned

See new public reviews in one list and respond without visiting each site.

Recall and reactivation campaigns

Planned

Contact patients who are due for a follow-up or who have not been seen in some time.

Referral tracking

Planned

Record where referrals come from and what happened to each one.

Patient education hosting

Planned

Host your own guidance material and share it with patients before or after a visit.

Measure

Know which of your efforts actually bring patients through the door.

Lead source attribution

Planned

See where each enquiry came from rather than guessing.

Call tracking

Planned

Understand how many calls you receive, when they arrive and how many go unanswered.

Campaign return on investment

Planned

Compare what a campaign cost with the bookings it produced.

Role-based team access

Planned

Give each team member the access their role needs and nothing further.

Mobile app

Planned

Read and reply to patient messages away from the front desk.

Claiming and verification.

Health Connect may create a basic public profile from legitimate public business information. A professional can claim it, verify a professional email, state their relationship to the clinic, provide supporting proof, accept profile-management terms and submit for administrator review. Verification and payment are separate. Paying for a membership does not create verified status.

  1. 1Unclaimed
  2. 2Claim submitted
  3. 3Ownership verified
  4. 4Professional information pending
  5. 5Information confirmed
Start a profile claim

For practice owners

Practice growth and location advisory.

Members can privately record whether they are considering opening, relocating, purchasing or expanding a practice — including preferred communities, lease or purchase, size, timing, budget range and building requirements such as parking, ground-floor access, plumbing, electrical, ventilation and signage.

  • Responses are private and never published
  • Responses are not sold or broadly distributed
  • An approved advisor may contact you only with your explicit permission
  • One primary advisor per relationship, with coordinated introductions

Property suitability information is preliminary and must be independently confirmed through legal, planning, design, engineering, landlord, municipal, and other appropriate review.

Visit Notes is a controlled beta.

Health Connect Visit Notes™ is a documentation assistant that produces drafts for clinician review. It does not replace clinical judgment. Every generated item is a draft until a clinician reviews and approves it. Live patient recording remains disabled until platform administrators confirm legal, privacy, security, data-residency, subprocessor and penetration-test readiness. Allowances are metered, not unlimited.

AI-generated draft. Review for accuracy and completeness before use.